Transparent pricing.
No surprises.
Flat-fee per module — not per user. Choose the package that fits your team size. Scale anytime.
All prices excl. VAT · Cancel monthly · 14-day trial period
Aurora
Aurora — CRM & Sales
Starter
Up to 5 users
- Lead scoring by industry and potential
- Company database (DACH)
- Standard reports & exports
- Email integration
- Contact history & notes
Professional
Up to 15 users
- Everything in Starter, plus:
- AI-supported prospect analysis
- Pipeline automation
- CRM integration
- Industry-specific filters
- Team dashboard & activity tracking
- Competitive analysis
Enterprise
Up to 50 users
- Everything in Professional, plus:
- Global company database
- API access & webhooks
- Custom CRM and ERP integrations
- Rollout for international teams
Prism
Prism — AI Spec Intelligence
Standard
Up to 5 users
- AI requirement extraction (GPT-4o)
- Risk assessment & compliance scoring
- Structured export (PDF/Excel)
- Standard norms (DIN, ISO)
Professional
Up to 15 users
- Everything in Standard, plus:
- Multi-department review workflow
- AI project chat
- Task board (Kanban + list)
- Multi-standard comparison
- Machine configuration
- Meridian integration
- Audit trail & compliance reports
Enterprise
Up to 50 users
- Everything in Professional, plus:
- Custom norms & standards
- API access & webhooks
- Governance for complex approval flows
- Rollout for engineering and sales teams
Forge
Forge — CPQ & Quoting
Starter
Up to 5 users
- Machine configurator
- Automatic costing
- Proposal PDF export
- Version history
- Standard margin reporting
Professional
Up to 20 users
- Everything in Starter, plus:
- Template library
- Pipeline view & forecast
- Aurora integration
- Multi-currency support
- Approval workflows for complex quotes
Enterprise
Up to 75 users
- Everything in Professional, plus:
- Polaris handoff
- Custom pricing logic
- API access & webhooks
- ERP and platform rollout
Polaris
Polaris — Production & Quality
Starter
Up to 20 users
- Order planning & capacity overview
- Interactive Gantt chart
- Shift planning
- Standard reports
- Milestone tracking
Professional
Up to 50 users
- Everything in Starter, plus:
- Real-time progress tracking
- Quality inspections
- Material planning & inventory
- KPI dashboard (OEE, on-time delivery)
- Bottleneck detection
Business
Up to 100 users
- Everything in Professional, plus:
- AI sequence optimization
- Predictive quality analytics
- Multi-plant management
- ERP interface (SAP, proAlpha)
- API access & webhooks
Enterprise
Up to 200 users
- Everything in Business, plus:
- Custom planning algorithms
- On-premise / private cloud
- SLA & premium support
- Rollout for multi-site manufacturing
Meridian
Meridian — Field Service Management
Starter
Up to 5 technicians
- QR code landing pages
- Machine & customer management
- Service requests
- Direct contact via QR code
Professional
Up to 15 technicians
- Everything in Starter, plus:
- Dispatch planning
- Technician management
- Maintenance planning
- Reports & exports
- Document management
- Customer portal
- Fleet management
- Atlas spare parts catalog
Business
Up to 40 technicians
- Everything in Professional, plus:
- Analytics dashboard & KPIs
- Messenger
- Knowledge base
- On-call & absence planning
- Skill system
- After-sales & service contracts
- Map view & geo optimization
- Predictive maintenance
Enterprise
Up to 100 technicians
- Everything in Business, plus:
- API access & webhooks
- SSO via Entra ID
- Custom branding
- AI chatbot & activity log
- White-label service portals
Included in every plan
Standard in every module
GDPR compliant
All data in German data centers. Privacy by Design.
Personal onboarding
Rollout plan, setup, and enablement together with your team.
Direct contact person
No anonymous ticket silo, but clear escalation paths and accountable owners.
Regular updates
Security updates, improvements, and new capabilities without side projects.
Modular by design
Start with one module and expand step by step into a connected platform.
Bundle-ready
Commercial advantages and one rollout path once multiple modules work together.
FAQ
Pricing FAQ
Do we need to roll out all modules at once?
No. Most companies start with a single module – commonly Meridian for field service or Aurora for CRM – and expand in clearly defined phases. There is no requirement to adopt the full platform at once.
How soon do we see first results?
Typically within 4 to 8 weeks after the first module goes live. Teams starting with Meridian commonly report measurable improvements in first-time fix rate and reduced dispatch times within the first month.
Is NorthernOps GDPR compliant?
Yes. The entire platform is designed for GDPR-compliant data processing. Data is stored exclusively on servers in Germany and the EU. On-premise deployments are available on request.
How is NorthernOps priced?
NorthernOps offers modular pricing based on team size and the modules you use. There is no all-or-nothing contract. You receive a tailored quote after a short demo call where we identify the right scope together.
Can NorthernOps integrate with our ERP system?
Yes. NorthernOps provides standard connectors for common ERP systems including SAP, Navision/Business Central, and Lexware. Custom integrations can also be configured without development effort via the built-in Hub event bus.
What does the onboarding process look like?
Onboarding happens in three phases: setup & configuration (weeks 1–2), a pilot with a small team (weeks 3–6), and then full roll-out. Our onboarding team guides you through every phase – included in the base package at no extra consulting cost.
What company sizes is NorthernOps built for?
NorthernOps is designed for machine-building SMEs with 20 to 500 employees. The platform is lean enough for small teams but scales easily to larger structures – including multi-site operations and international subsidiaries.
Does the app work without an internet connection?
Yes. Meridian – the field service solution – is built as a Progressive Web App (PWA) with full offline support. Technicians can work in production halls without Wi-Fi; all data syncs automatically as soon as a connection is restored.
Still unsure? 30 minutes will clarify everything.
Live demo with your data. ROI estimate. Concrete rollout plan. No sales pressure.
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