Do we need to roll out all modules at once?

No. Most companies start with a single module – commonly Meridian for field service or Aurora for CRM – and expand in clearly defined phases. There is no requirement to adopt the full platform at once.

How soon do we see first results?

Typically within 4 to 8 weeks after the first module goes live. Teams starting with Meridian commonly report measurable improvements in first-time fix rate and reduced dispatch times within the first month.

Is NorthernOps GDPR compliant?

Yes. The entire platform is designed for GDPR-compliant data processing. Data is stored exclusively on servers in Germany and the EU. On-premise deployments are available on request.

Ist NorthernOps DSGVO-konform?

Ja. Die gesamte Plattform ist auf DSGVO-konforme Datenverarbeitung ausgelegt. Daten werden ausschließlich auf Servern in Deutschland bzw. der EU gespeichert. Auf Anfrage sind auch On-Premise-Deployments möglich.

Muss ich alle Module gleichzeitig einführen?

Nein. Die meisten Unternehmen starten mit einem einzigen Modul – häufig Meridian für den Außendienst oder Aurora für das CRM. Danach folgt die Erweiterung in klar definierten Phasen. Es gibt keinen Zwang, die gesamte Plattform auf einmal einzuführen.

Wie schnell sehen wir erste Ergebnisse?

In der Regel innerhalb von 4 bis 8 Wochen nach Go-Live des ersten Moduls. Teams, die mit Meridian starten, berichten typischerweise von einer messbaren Verbesserung der Erstlösungsrate und reduzierten Dispositionszeiten bereits im ersten Monat.

How is NorthernOps priced?

NorthernOps offers modular pricing based on team size and the modules you use. There is no all-or-nothing contract. You receive a tailored quote after a short demo call where we identify the right scope together.

Was kostet NorthernOps?

NorthernOps bietet modulare Preispläne, die sich nach Teamgröße und genutzten Modulen richten. Es gibt keinen All-or-Nothing-Vertrag. Ein unverbindliches Angebot erhalten Sie nach einem kurzen Demo-Gespräch, in dem wir gemeinsam den passenden Umfang ermitteln.

About NorthernOps

Software from Münsterland.
For machine builders worldwide.

NorthernOps is built in Dülmen — in the heart of Germany's custom machine building region. We understand the industry because we experience its challenges every day.

Dülmen Location (NRW)

5 Product modules

100% Machine building focus

DSGVO Made in Germany

What we believe

Three convictions that shape everything.

Software should fit the process — not the other way around.

Too many manufacturers bend their workflows to fit generic tools. We build the other way: understand the process first, then write the software. Every NorthernOps module reflects real workflows from real machine builders.

Mid-market deserves enterprise quality — at mid-market prices.

SAP costs €500k+ and takes 18 months. HubSpot doesn't understand technical sales. Salesforce Service Cloud was built for call centers. NorthernOps closes this gap: enterprise functionality, mid-market pricing, weeks instead of months.

Integration beats point solutions.

Every data handoff between disconnected systems costs time, accuracy and insight. Our five modules share one data model because manufacturing processes don't happen in silos.

Founder & Team

Born from frustration. Built from conviction.

NorthernOps was founded by Daniel Wies — a sales engineer and software developer who spent years watching machine builders struggle with tools that were either too simple (spreadsheets, basic CRMs) or too complex (SAP, custom ERP).

The team combines deep manufacturing domain expertise with modern software engineering. We build with TypeScript, Next.js and PostgreSQL — not because it's trendy, but because it delivers the best user experience with the lowest operational complexity.

Daniel Wies
Founder & CEO
Dülmen, Münsterland

Technology decisions

Deliberately modern. Deliberately open.

Made in Germany

German hosting, German support, German documentation. GDPR compliance without creative interpretation.

Modern stack

TypeScript end-to-end, Next.js frontends, PostgreSQL. No legacy technology, no vendor lock-in.

AI-native

AI is not a bolt-on feature. It's embedded in lead research, spec analysis, dispatch optimization and quality prediction.

API-first

Every function accessible via REST API. Your ERP, your BI tool, your custom integration — everything connects.

Self-hosted option

Docker-based. Your infrastructure, your control. Or as managed cloud — you decide.

Modular architecture

Start with one module, expand when ready. Each module works standalone — but delivers more value in combination.

Our target audience

Who we build for.

The ideal customer

Machine building company, 50–500 employees
€5M–€200M revenue
Configurable products
Technical sales cycle (3–18 months)
After-sales / field service

Typical challenges

5–8 separate tools, no integration
Quote creation takes days
Service knowledge in individual heads
No end-to-end data thread
SAP too big, Excel too small

Location

Find us.

NorthernOps · Charleville-Mézières-Platz 5 · 48249 Dülmen, Germany

30 minutes from Münster. 90 minutes from Düsseldorf. Direct train connections. Most initial conversations happen via video call — book your slot and we'll be in touch.

Get to know us.

No sales pitch. No chatbot. A real conversation with someone who understands machine building. 30 minutes well spent.

Request initial meeting

Free. No obligation. Personal.

Software from Münsterland.For machine builders worldwide.